Your appointment is reserved specifically for you. We therefore ask that you notify us at least 48 hours in advance if you wish to cancel or reschedule. This will give us the opportunity to offer your appointment to someone else. If we receive less than 48 hours notice of cancellation, we reserve the right to charge 50% of the treatment cost. For appointments cancelled less than 24 hours in advance, the full cost of the treatment will be payable, unless we are able to fill your slot. Thank you for your understanding.