2d Radford Street, Stone, Staffordshire

T:  01785 748488

We are so pleased to announce that we have been given the go ahead to provide all close contact services with effect from 1 August.  As such

facial waxing, tinting, lashes, skin treatments and Indian Head Massage can all continue.  Please take note of the following:

Prior to Re-opening:

All areas have been deep cleaned and rearranged to ensure adherence to social distancing guidelines.

Staff have been briefed and trained to uphold the governmental advice for safe work.

We have more than enough PPE equipment.

We have updated our treatment times to ensure enough time for sufficient cleaning after each treatment.

We have taken a course on the new health & safety advice specifically relating to Covid-19.

We have carried out a new risk assessment encompassing the risk of infection.

Appointments:

Walk-ins will not be permitted.

Clients will be contacted 24 hours prior to their appointment and asked a series of health screening questions.  When they arrive for their appointment, they will be asked to sign a record card to confirm that they understand all our policies and have no symptoms of Covid-19.

Where possible, please pay by card.  Hand sanitiser will be readily available to use before and after card machine payments and disinfectant wipes/spray to wipe the machine down after each payment.

Please arrive for your appointment alone and on time.  Unfortunately, we cannot allow any children in the salon at the present time, however, we will continually review this.

Movement around the salon will be limited to lower the risk of spreading infection.

Each client having a nail service will have their own set of files.

Upon arrival you will be escorted immediately to your treatment area.

PPE will be worn at all times and is disposable so will be changed between clients.

We will be completely decontaminating all areas used after each treatment .

Fresh PPE will be worn for every treatment.

Extra precaution will be taken to areas such as (but not limited to): door handles, light switches, plug sockets, plugs/cables, computers, screens, phones, nail polish wall racks, LED/UV Lamps, taps and lids.

General

All staff will take their temperature each morning and sign a declaration to say they are free from symptoms. Clients' temperature will also be taken upon arrival.

Unfortunately, we will be unable to provide magazines but you are welcome to bring your own.

Colour swatches will be sanitised after each client.

Preparing for arrival:

If you, or anyone in your household are feeling unwell or have a temperature, please call us to rearrange.

Please DO NOT come to the salon if you or anyone you live with is self-isolating or displaying symptoms of Covid-19.

Please wear a facemask in all common areas.  Once you have reached your treatment room, your mask may be removed.

Please arrive at the time agreed. If you arrive a little early, please ring the doorbell and wait outside where a member of staff will collect you.

Please wash your hands/use the hand sanitiser provided as soon as you arrive.

We kindly ask that you pay by card or cashless means where possible.

You may be asked questions about your health upon arrival and although we would hate to, we may have to ask you to rearrange your appointment if we feel we are putting our therapists and clients at risk.

Please wear freshly laundered clothing to minimise the risk of infection.

We respectfully ask that you do not bring anything other than essential items (e.g. keys, phone & wallet) as these will have to stay with you throughout your appointment.

While at the salon:

Hand sanitiser will be available at all times, and your therapist may regularly ask you to sanitise your hands during your treatment.

Your therapist will remain with you throughout your treatment to reduce the risk of infection and minimise the need to replace PPE.

If you wish to purchase any retail product, please refrain from touching them. Our therapists will put them in a bag for you once you have purchased them.

After your visit:

We recommend having a shower & cleaning your clothes as soon as you return home.

Should you become unwell up to two weeks following treatment, please telephone to notify us, in order to enable contact tracing.  By taking these steps, we will help ensure that we keep each other safe, and we thank you as always for your continued support.

We can't wait to see you and make you feel and look fabulous!

Lots of love, Lisa, Annie & Amy xx